Thank you for ordering with FlowSci. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, exchange or store credit.
The Team at FlowSci is here to help you with any questions or concerns regarding your order. Please feel free to reach out to any of our team members at anytime. We strive to provide the best customer service possible. We don’t just deliver you a product, we deliver you an experience!
You have 30 calendar days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and unopened. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your return after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 24 – 48 hours, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or concerns regarding your return or refund, please contact us.